Making Accessible Travel More Accessible For The Handicapped
Saturday, March 13th, 2010The biggest problem with accessible travel is that it actually isn’t all that accessible. Restaurants and restrooms are simply not set up to allow for the maneuverability of a wheelchair.
There are many special needs bathrooms that are literally too small to allow a wheelchair to be manipulated 360 degrees to allow for full access to the toilet, door, and the sink. Airports, train stations, and bus depots have created excessive difficulties when it comes to maintaining reasonable access ramps and doorways that are reasonable to navigate. All of these are impediments to fully enjoyable travel for the disabled.
Often those who need a little extra assistance while traveling are denied timely access to that assistance. Airports and other forms of public transportation need better education amongst the staff when providing assistance to the disabled. The location of access ramps, elevators, and assistance buttons are generally inconvenient enough that it can’t really be considered accessible.
Moreover, the able bodied employees of the travel industry often do not think in terms of relative safety as it applies to the disabled. Leaving someone sitting in a wheelchair, tucked nicely and discreetly out of the way, can attract unscrupulous individuals who like to prey on those less able than them.
Also, all employees should be required to spend a day learning about the needs of their disabled customers. My wheelchair doesn’t give me the right to spend less on my travel expenses and yet I am not considered for equal, fair, and even sometimes humane treatment. It is easier to push those who need extra assistance into a corner and wait for someone who “specializes” in their needs rather than taking the time to ensure that the corner I am pushed into is a safe and reasonable.
Traveling by car, plane, bus, or train should be an experience that is safe, courteous, and perhaps even right on the edge of pleasant. Yet due to underdevelopment of staff personnel and the poorly planned design of many of today’s accessible travel facilities there is little hope for independent travel.
Access should be easy enough to get to that those with all kinds of disabilities should be able to travel without the need for extra assistance that they would not normally require. Management of travel facilities can play a huge role in creating the safe and user friendly environment that is required not only by law, but by the state of consciousness.